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FAQs

Where/how to buy

 

Can I buy online from Linwood?

If you are a member of the public, you can purchase our fabrics and wallpapers from one of our trusted stockists or from over 2000 interior designers, retailers, curtain makers and upholsterers.

 

As a trade customer, orders can be placed by phone 01425 461176 or email sales@linwoodfabric.com.

 

Where can I buy Linwood’s fabrics or wallpapers? 

To find your nearest Linwood stockist, simply type your postcode into our stockist finder. If you can’t find a stockist near you, please email us or call us on 01425 461176 and we will be happy to help.

 

How can I open a trade account with Linwood?

Please complete our trade enquiry form and a member of our sales team will be in touch to discuss your enquiry.

 

Do you have international stockists? 

A list of our international stockists can be found here.

 

Do you have a showroom?

Yes, we do, our showroom is located at our head office in Ringwood, Hampshire. The showroom is by appointment only, if you would like to book, please contact us and we can check availability for you.

 

How can I find out Linwood’s prices?

For Recommended Retail Prices, please email sales@linwoodfabric.com,  call us on 01425 461176 or contact a Linwood stockist.

 

Samples

 

When will my samples arrive?

Your samples will be sent the same working day if requested by 5pm. If you order at the weekend or in the evening, they will be sent the next working day. All samples are sent by 1st class post.

 

What size are samples?

We want you to be able to see as much of the designs you’ve requested as possible, so our sample sizes do vary. Designs with larger scale patterns are around A5 size and plain fabrics are around A6 size. With most sample requests you will also receive a custom printed lookbook, showing a large image of the design and how it will look when made up.

 

I want to see a bigger sample; how can I do this?

Returnable samples can be requested through any Linwood stockist. Returnable samples are approximately 70cm x 70cm.

 

How can I request more than 6 samples? 

You can request more than 6 samples through any Linwood stockist.

 

Do you ship samples overseas? 

Please see our list of international stockists, if there isn’t a stockist listed in your country please email exports@linwoodfabric.com.

 

My samples haven’t arrived - what can I do? 

Your free fabric samples will be sent by 1st class post. Please allow a week for your samples to arrive – if they don’t arrive after a week (or they’re very urgent), please call or email us and we’ll resend them for you.

 

 

 

Fabric

 

How do Linwood’s stain resistant fabrics work?

Linwood’s stain resistant finishes are premium fluorocarbons based on C6 technology designed for the finishing of cellulosic and synthetic performance textiles.  The ‘Stain Resistant’ finish imparts oil, water and stain repellency.

 

It is important to understand that the stain resistant finish we apply are not able to make cottons and other absorbent natural fibres stain proof. They do however give much needed protection to otherwise absorbent fabrics.

 

Fabrics treated with our stain resistant treatment also benefit from exceptionally soft handle and improved abrasion resistance.

 

The “SR” coats the yarn – whether natural or polyester and helps to resist water, oil and stains.

 

Our stain resistant finish will not be removed by washing or dry cleaning – however over time and repeated cleaning the effect will be reduced.

 

If you are looking to choose a fabric that is very stain-resistant and practical, we suggest you look at our Omega velvet, Tango plain velvet or Cosmos plain velvets.  The stain resistant finish makes accidental spills ball up on the surface, and the polyester pile cannot absorb stains as the fibre is hydrophobic.

 

Remember – you don’t get polyester tea towels for a reason!

 

What is the difference between the C and FR code? 

If a fabric is available with 2 finishes, C & FR, the ‘C’ code version should be selected for curtains, blinds and loose covers. The FR code is for designed for fixed upholstery use and complies with UK FR requirements. 

 

How do pattern repeats work? 

Whether a pattern is printed or woven onto a fabric or wallpaper, you need to be able to match the pattern at the edge. Most patterns are straight matches and the pattern repeats horizontally across the roll and is positioned at the same point on each selvedge or side.

 

Half drop patterns are slightly more complicated and repeat on a diagonal line across the fabric and to find the side match you drop the fabric or wallpaper down by the length shown. For instance, a half drop pattern with a vertical repeat of 60cm would have a half drop of 30cm and to match two drops you move one down by 30cm. Remember to allow extra fabric or wallpaper when working with half drop designs and check twice, cut once!

 

Some vintage designs can have repeats that are neither straight nor half drop when redrawn to 137cm wide. The pattern repeat can be ‘offset’ by a number of centimetres. Our Belleville ‘Mandai’ design for instance, has a repeat that is offset by 7cm. To match 2 drops of fabric, move one drop down by 7cm.

 

For more information, please contact us or consult a professional interior designer or curtain maker.

 

What is a rub test?

The ‘Martindale rub test’ simulates natural wear of an upholstered seat cover, in which the textile sample is rubbed against a standard abrasive surface with a specified force.

 

 The test equipment works by totalling the number of rubs that leads to the material being worn to a specified degree - the higher the value, the more resistant the material is to abrasion. 

 

How can I check to see if you have any stock of a discontinued fabric?

Please contact our sales team who will be happy to check stock of discontinued lines or suggest alternatives for you.

 

Press/Marketing

 

How can I contact Linwood for a press enquiry?

For all press enquiries, please email marketing@linwoodfabric.com.

 

How can I contact Linwood for a marketing enquiry? 

For all press enquiries, please email marketing@linwoodfabric.com.